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Home shows everything about your stay in one place.

Mother App Home
Mother App Home

Your stay​

At the top you see your CHECK-IN and CHECK-OUT dates, and how many days are completed and remaining.

Tap it to open Room & Package details:

  • Your Package: the details of your package
  • Your Room: your room and its dates. If you changed rooms, each room is listed.

If you have stayed more than once, tap the dates at the top and choose a stay in Switch check in period.

What's on Home​

SectionWhat it's forMore
Mommy’s Report and Baby’s ReportYour and your baby's care reportsReports
RemindersToday's reminders for you, such as taking medicineSee below
ServiceRequest things to your room, such as a towelRequest a service
Redeem BenefitsBook the services in your package, with how many vouchers you haveBenefits & bookings
Upcoming EventsEvents you're invited toEvents
The round button with your centre's logoMessages from your centreStay Connected

How to tick off your reminders​

The Reminders card lists today's reminders, in time order, with how many are incomplete. You also get a "New Reminder" notification 10 minutes before each one.

  • Tap a reminder to tick it off. Tap it again to untick it.
  • When you tick the last one, the app asks "Complete all reminders?". Once you confirm, the list is cleared for the day.

Pinned announcements​

When the centre pins an important announcement, it pops up on Home. Tap Read Now to read it, or Read Later to close it. While it's pinned, its title also shows on Home.

How to switch branch​

If you have stayed at more than one branch of the centre, tap the branch name at the top of Home and choose the branch in Switch branch.

Troubleshooting​

What you seeWhy, and what to do
No Service cardYou aren't checked in yet, or the centre has no services.
"No details found." in Room & Package detailsYour stay hasn't been set up yet.
Your room shows "-"You haven't checked in yet.
You can't untick a reminderToday's reminders are all done, so the list is locked until tomorrow.