Skip to main content

Account

Open the Account tab.

Account
Account

How to edit your profile​

  1. Tap My Profile.
  2. Change your Name, Email or Phone No.
  3. Tap Save. "Profile updated." is shown.

Your details are the same in every branch you work in. If your role has Portal or Room Service Dashboard access, your email is required.

How to change your photo​

  1. Tap your profile photo.
  2. Choose Camera or Choose from gallery, and confirm.

"Profile picture changed." is shown.

How to change your password​

  1. Tap Change Password.
  2. Enter the New Password and Confirm New Password.
  3. Tap Save.

"Password changed." is shown. You are logged out on every device, including the Portal and the Room Service Dashboard. Log in again with the new password.

How to change the language​

Tap Switch Language and choose English, Chinese or Malay. Your notifications follow this language too.

About the app​

Tap About App to see the app version, the Privacy Policy and the Terms of Use.

How to delete your account​

In My Profile, tap Delete Account. To delete your account, email the address shown. Once deleted, you can't use the app unless the centre invites you again.

How to log out​

Tap Log Out. You stop getting notifications on this phone.

Troubleshooting​

What you seeWhy, and what to do
The email is requiredYour role has Portal or Room Service Dashboard access, which logs in with email.
"An email address is required because your account needs one at another branch."Your role in another branch needs the email. Keep it.
Password rules errorAt least 8 characters, with an upper-case letter, a lower-case letter and a digit.