Reports
The staff record care reports for you and your baby, for example feeds, temperature and baths. When they send a report, you get a New <activity> Report notification, for example "New Activity A Report", and it appears in the app.
How to read reports
- On Home, tap Mommy’s Report or Baby’s Report, or
- open the Report tab.
Search by name, or filter by Role (you or your baby), Activity and date. Tap Reset to clear the filters.
Tap a report to open Report Details: the activity, the time, the values, photos, videos and drawings, and who carried it out (if the centre shows this). Values outside the normal range are marked as an alert.
How to save a photo or video
Tap a photo to see it full screen, and pinch to zoom. Tap Download to save it to your phone's gallery. Allow photo access if your phone asks.
How to record your own report
For some activities, the centre lets you record reports yourself (for example a feed at night).
- Open the Report tab and tap the button to create a report.
- On Select Recipient, choose yourself or your baby.
- On Create Report, choose the activity and fill in the details.
- Tap Create Report.
Your report appears straight away, and the staff can see it. If a value is outside the normal range, the staff are alerted.
A start time up to 30 minutes later than now is accepted. If it is later than that, Confirm report date asks whether you meant Yesterday, or to Keep as selected.
Alerts
If a report has a value outside the normal range, you get "⚠️ Report Alert" when it is sent to you. The staff are told too. For some activities, only the staff are alerted.
Troubleshooting
| What you see | Why, and what to do |
|---|---|
| A report the staff mentioned isn't in the app | It hasn't been sent to you yet. Ask the staff. |
| You can't see an earlier stay's reports | The centre hides reports after check-out. |
| You can't see who did the activity | The centre doesn't show this. |
| No button to create a report | You aren't checked in, or the centre doesn't allow mothers to record reports. |
| "Photos permission required" | Allow photo access for the app in your phone settings, then try again. |