Create a report

A report records one care activity, for example a feed or a temperature, for a mother or baby. You can record the same activity for several of them at once. Reports are saved as Not Sent drafts until someone sends them to the mothers (see Reports & sending).

What you can record, and what each report must include, is set up in the Portal under Activities.

How to create a report

1. Tap + at the bottom of the screen.
2. Tap Create Mother Report or Create Baby Report.
3. Choose the mothers or babies, or tap Select All. Then tap Next.
4. On the Create Report form, tap the activity field and choose the activity on Select Activity. Activities added from templates are under Template, your centre's own under Custom.
5. Fill in the report:
   • Date and Start Time, and End Time if the activity needs it
   • each field of the activity. Fields marked * are required.
   • Upload Photo / Upload Video (up to 3 photos; videos up to 500 MB). Some activities require them.
   • a drawing, for activities with a drawing field
   • Carried out by: who did it, if the activity needs it (choose on Select Staff)
   • Set Next Reminder, if the activity allows it (see below)
6. Tap Create Report.

"Draft report created." is shown. One report is created for each mother or baby you chose, as Not Sent. The app asks if you want to Create Another Report for the same mother or baby, or go Back to Reports.

Creating a report

note

• A start time up to 30 minutes later than now is accepted. If it is later than that, Confirm report date asks what you meant:
  • Yesterday: the date moves back a day. Check it and tap Create Report again.
  • Keep as selected: the report is saved with the date and time you chose.
  • Change time: go back and pick another time.
• If a photo or video is still processing, wait for it to finish before saving ("Media Still Processing").

How to set the next reminder

For activities with Allow setting next reminder from start time turned on in the Portal:

1. Tick Set Next Reminder.
2. Under Remind Me In, enter a number and choose Hour or Day. Whole or half numbers only, for example 1, 1.5 or 2.
3. Create the report.

The reminder is counted from the report's Start Time. It goes to the person in Carried out by (or to you), who gets a "New Reminder" notification 10 minutes before. The form then shows "Next reminder: (date and time)". Some activities make the next reminder required.

For example, a feed started at 10:00 with "Remind Me In 3 hours" creates a reminder for 13:00, and the notification comes at 12:50.

Alerts

If a value is outside the activity's normal range, the report is an alert:

• On-duty staff get "⚠️ Report Alert for (name)" straight away, listing the abnormal values. Off-duty staff see it in their notifications list.
• The mother or baby is flagged in red on Home until a newer report of that activity is normal.
• The mother gets the alert when the report is sent, unless the activity has Staff only alerts on.

A value of 0, or an empty value, never raises an alert.

Troubleshooting

What you see	Why, and what to do
"You currently have no active admission. Please check back later or contact your administrator."	The mother isn't checked in.
"Please select at least one mother to create a report." / "…baby…"	Choose someone before tapping Next.
"Please upload at least 1 photo." / "…video."	This activity requires a photo or video.
"You can upload up to 3 images only."	Remove a photo first.
"Video file size must not be more than 500 MB."	Use a shorter video.
"End Time should be later than Start Time."	Fix the times.
"Value must be a whole or half number (e.g. 1, 1.5, 2)."	Use whole or half hours or days for the reminder.
An activity isn't in Select Activity	It is unpublished in the Portal, or isn't for that type (mother or baby).
No Set Next Reminder	The activity doesn't allow reminders. Ask the centre to turn it on in Activities.
You got an alert but the mother didn't	The report hasn't been sent yet, or the activity has Staff only alerts on.