Scan attendees
Mothers show a QR code in the Mother App for events they are going to, and for approved benefit bookings (for example a massage). Scan it to record that she attended.
How to scan a QR code
- Tap +, then Scan Attendees.
- Allow camera access if asked.
- Ask the mother to open the event or booking in her Mother App and show the QR code.
- Point the camera at the QR code.
- Event: "Check-In Successful!" shows her name and the event. Her attendance is recorded.
- Benefit booking: "Booking Completed!" shows her name and the benefit. The booking becomes Completed and her voucher counts as used.
Troubleshooting
| What you see | Why, and what to do |
|---|---|
| "You need to grant camera permission to use this feature." | Tap Open Settings and allow camera access for the app. |
| "The QR code is no longer valid because it has already been used." | The booking is already completed, or it hasn't been approved yet. Check it in the Portal under Benefit → Booking. |
| "This booking could not be found. The QR code may be invalid or belong to another branch." | The QR code isn't a booking or event of your branch. Check that the mother is showing the right QR code, and that you are logged in to her branch. |
| The mother has no QR code | For events, she must confirm she is going first. For benefits, the booking must be approved. |